Shipping & Returns
Shipping and returns
3Dbits ships worldwide. We do not ship to PO boxes. The price of shipping will be included in the quotation provided. Shipping is added based on your products, shipping choices and location during checkout.
Unless otherwise specified, you are responsible for estimating and covering any duties, taxes, fees and/or other costs associated with shipment to your country. 3Dbits is not responsible for additional fees or costs nor are we responsible for communicating with your local authorities to facilitate transit. We cannot give you an estimate on these costs beforehand.
By purchasing products for shipment outside of the United Kingdom, you acknowledge and assume responsibility to conform with local laws and regulations while importing and using the product. You acknowledge that 3Dbits is not responsible for regulatory compliance within your country. 3Dbits is not responsible for the cost of replacement of any product held indefinitely by your local authorities.
We ship items as soon as the order has finished printing and was post processed. 3Dbits may or may not ship on local UK holidays. Given uncertainties in shipping, product availability, and circumstances outside our control (weather etc.) we cannot guarantee exact shipping dates. Tracking information will be emailed once the order's shipping information is generated.
3Dbits does not accept returns as all order details are discussed and require acceptance by client before printing. If, however there is any special circumstance contact us at firstname.lastname@example.org, to explain the reason for which you are unhappy with the product, the details of your original order, and whether you want a refund or an exchange, and we will process your request.
All products we design and manufacture using 3D printing are considered prototypes, as such no warranty is provided.