FAQ

Why use 3D Printing?

3D printing is a versatile rapid technology that allows you to bring to life complex models that cannot be achieved by using for conventional manufacturing techniques. Also, 3D printing is fast and cost effecting when compared to casting, milling, etc.

How does 3D printing compare with other rapid prototyping technologies?

3D printing allows the creation of high quality prototypes at a fraction of the cost and can be generally achieved in less time when compared to other rapid prototyping techniques/technologies

How does the process work?

We first start by checking the 3d model to ensure it is printable and advise of any potential issues. After model passes all our checks, it is prepared and printed using our high quality FDM (Fused Deposition Modelling) 3d printers. Finally, we clean up and post process the model and ship it out.

What is the typical despatch time?

Despatch times generally range from 1-2 working days from completion of 3d print. 3D printing times are directly related to the size and complexity of the model.

Which file formats do we accept?

We generally accept STL, OBJ, STEP files. Please contact us to enquire about other formats. 

Can I cancel once I have placed my order?

Orders can be cancelled if models haven’t been sent to be printed.

I don’t have a 3D digital model; can I still get a price?

Let us know your idea and we can provide a quote for 3d modelling and printing.

What Colours are possible?

We can print in any standard colour (i.e. White, Grey, Green, Red, Yellow, Black, Pink, Blue, Orange, etc.). We can also provide unique materials that mimic metals (Copper, Brass, Bronze) and wood. For any other special requirements please contact us.

Is there anywhere I can get more help?

Please contact us via out Contact Us page

Do I have to pay VAT?

3DBits currently does not charge VAT.

Can I have a Model shipped to a different address other than my own?

Yes, please specify shipping address when checking out.

Do we ship internationally?

Yes, additional postage fees may be incurred based on your location.

Do we do discounts for higher volumes?

Yes, please contact us for more info.